We promise that if you find a lower rate through any other booking channel, we'll match that rate you found.

When you make a booking, we guarantee that you will always be offered the best available rates providing you book through our websites, through our Reservations Team or by contacting the hotel direct. In the unlikely event you do find a cheaper rate elsewhere within 24 hours of your booking, we will, once we verify your claim, match the lower rate. 

If you find a lower publicly available rate on a non-Whittlebury Hall and Scalford Hall booking channel for the same booking at the same hotel, same dates of stay, same length of stay, same number of guests and same room type, same booking conditions and available for purchase, within twenty-four (24) hours of booking your reservation, then please contact reservations@whittleburyhall.co.uk with verification of your booking within twenty-four (24) hours of booking the reservation. 

Only one claim may be submitted and is eligible for each stay. For purposes of Our Best Rates, Guaranteed., a stay shall be defined as the total number of consecutive nights spent by the same guest, guests, or subset thereof, at the same participating hotel, without regard to whether a guest checks out and checks back into the participating hotel again. 

We reserve the right to modify or cancel this offer at any time.