with our exclusive range of Gift Cards & Spa Experiences...
Leave something extra-special underneath the tree this year. Enjoy stress-free shopping with our exclusive range of Christmas Gift Cards. These can be used towards Day Spa experiences, treatments, beauty products, meals and even stays at the hotel.

Order now and receive FREE Postage & Packaging on all Gift Card & Spa Experiences. PLUS be entered to win £1,000*
Christmas is all wrapped up...with our Gift Cards from £10 and FREE postage*
Open

Food & Beverage Assistant

MAIN OBJECTIVES AND JOB ROLE:

To focus on the daily function of the food and beverage area, maintaining a high standard of service and customer care in a friendly and relaxed environment.

  • To report for duty punctually as per your department rota, wearing the correct uniform attire.
  • To take responsibility for the restaurants, bars and related areas whilst on duty, carrying out tasks as required.
  • To serve guests there food and beverage requirements, in a timely and professional manner.
  • To clear used dishes, glasses and other utensils and equipment from guest tables, buffet tables and other display and service areas promptly.
  • To attend to guest requests.
  • To manage any cash transactions according to company standards.
  • Cleaning duties to include operational areas of the restaurant and kitchen preparation areas.
  • To speak with guests who have queries, complaints and take necessary action to satisfy the guest, reporting serious complaints to a senior manager.
  • To assist in cleaning, polishing, storage and distribution of restaurants equipment.
  • To assist in preparation of the bars for service, including re-configuration of the bars furniture, decoration of specified areas for special events.
  • Assist other members of the team in the execution of their duties when it is apparent they need support.
  • To understand the current wine, drinks and food menu on offer and be able to advise guests.
  • To assist in preparation of the restaurants for service, including re-configuration of the restaurants furniture, decoration of specified areas for special events.
  • To understand and have a good level of verbal English.
  • To have a basic food hygiene qualification.
  • To attend any training courses as instructed by the hotel to ensure statutory compliance.
  • To undertake any reasonable duty as requested by management.
  • To be fully flexible in working in other areas to the needs of the business.
Back

Sign up and win!

Win your Christmas Party Night with us*