WORLD LUXURY SPA AWARDS 2015
VOTE FOR THE DAY SPA AT WHITTLEBURY HALL

We are proud to be nominated as a finalist of the 2015 World Luxury Spa Awards

And we would really appreciate your support to help us win as your favourite spa!

Voting is now open until 30th March 2015
Vote for The Day Spa at Whittlebury Hall in the World Luxury Spa Awards 2015
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Food & Beverage Assistant

MAIN OBJECTIVES AND JOB ROLE:

To focus on the daily function of the food and beverage area, maintaining a high standard of service and customer care in a friendly and relaxed environment.

  • To report for duty punctually as per your department rota, wearing the correct uniform attire.
  • To take responsibility for the restaurants, bars and related areas whilst on duty, carrying out tasks as required.
  • To serve guests there food and beverage requirements, in a timely and professional manner.
  • To clear used dishes, glasses and other utensils and equipment from guest tables, buffet tables and other display and service areas promptly.
  • To attend to guest requests.
  • To manage any cash transactions according to company standards.
  • Cleaning duties to include operational areas of the restaurant and kitchen preparation areas.
  • To speak with guests who have queries, complaints and take necessary action to satisfy the guest, reporting serious complaints to a senior manager.
  • To assist in cleaning, polishing, storage and distribution of restaurants equipment.
  • To assist in preparation of the bars for service, including re-configuration of the bars furniture, decoration of specified areas for special events.
  • Assist other members of the team in the execution of their duties when it is apparent they need support.
  • To understand the current wine, drinks and food menu on offer and be able to advise guests.
  • To assist in preparation of the restaurants for service, including re-configuration of the restaurants furniture, decoration of specified areas for special events.
  • To understand and have a good level of verbal English.
  • To have a basic food hygiene qualification.
  • To attend any training courses as instructed by the hotel to ensure statutory compliance.
  • To undertake any reasonable duty as requested by management.
  • To be fully flexible in working in other areas to the needs of the business.
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